Our budget mailboxes run on Rackspace and our Premium Business Email service runs on Microsoft's Hosted Exchange service under the banner of Microsoft 365.
If you are unsure which service you are subscribed to, you can contact us for confirmation. However, your account login page will be one of the following.
For Microsoft 365 accounts please log into your account at https://www.office.com and chose the Outlook application to check your email.
For Rackspace based accounts, please login at https://cloudways.mymailsrvr.com/
If your mailbox is serviced via Cloudways and Rackspace, then here are the details you need to connect your device to your mailbox and use your email address.
Default IMAP Settings
Your Name: Your Name or Business Name
Login Name: Your Mailbox Email Address
Password: Your Mailbox Password
Account Type: IMAP
Incoming Mail Server: secure.emailsrvr.com
Outgoing Mail Server: secure.emailsrvr.com
Incoming Mail Server (IMAP) TCP Port: 993 (SSL)
Outgoing Mail Server (SMTP) TCP Port: 465 (SSL)
Configure Your Apple iOS Mail Client
- Visit Settings and tap Passwords and Accounts.In this example, we are using the Mail app for iOS.
- Next, tap Add Account.
- Select Other at the bottom.
- Tap Add Mail Account.
- In the next screen, enter the following information:
Name: Your Name or Business Name
Email Address: Your Mailbox Email Address
Password: Your Mailbox Password
Description: Anything you’d like!
Once done, click Next.
- Next, enter the following information, the previously entered information should already be prefilled from the last section.
Email Protocol: IMAP
Incoming Mail Server
Host Name: secure.emailsrvr.com
Username: Your Mailbox Email Address
Password: Your Mailbox Password
Outgoing Mail Server
Host Name: secure.emailsrvr.com
Username: Your Mailbox Email Address
Password: Your Mailbox Password
Once done, tap Next.
- On the next screen, you will need to ensure that the Mail feature is enabled and then hit Save to save your configurations.