1. Launch Microsoft Outlook. In this demonstration, we are using Microsoft Outlook 2016.


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2. If this is the first time you’ve opened Outlook, you’ll see a Welcome page. Click Next to get started.


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If you’ve used Outlook before, then go to File > Add Account.


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3. Select Yes when prompted about setting up Outlook to connect to an email account and click Next.


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4. Select Manual Setup or Additional Server Types and hit Next.


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5. Select Manual Setup or Additional Server Types and click Next.


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6. In the Add Account window, enter the following information:


User Information

Your Name: Your Name or Business Name
Email Address: Your Mailbox Email Address
Account Type: IMAP
Incoming Mail Server: secure.emailsrvr.com
Outgoing Mail Server: secure.emailsrvr.com


Logon Information

User Name: Your Mailbox Email Address
Password: Your Mailbox Password

7. Once done, click More Settings.


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8. Switch to Outgoing Server, check My Outgoing Server (SMTP) Requires Authentication and select Use Same Settings as my Incoming Mail Server.


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9. Change Use the Following Type of Encrypted Connection to SSL for both the Incoming and Outgoing Servers. Next, change the Incoming Server (IMAP) port to 993, the Outgoing Server (SMTP) port to 465, and click OK.


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10. Click Next.


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11. Outlook will now attempt a small test by sending a text message using our configurations. If everything was configured correctly, the message would send out successfully. Click Close.


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12. Finally, click Finish to close the setup wizard.


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Congratulations! You have successfully configured your Rackspace mailbox with Microsoft Outlook. The syncing process between Outlook and your mailbox may take some time based on the amount of email data to be fetched.